Q. What can I do if the library doesn't have the books or articles that I need?
You can request materials through our Interlibrary Loan service. It's free, and most requests can be fulfilled with only a few exceptions (e.g., ineligible textbooks or very rare items). The average time to delivery for books and media is about 7-10 days. The average time for a document request, like articles or book chapters is about 1-2 business days.