Answers

If you experience an error on the Library printers that says "User locked on terminal ##," this is the result of swiping your Comet Card on another machine without logging off the printer you originally used.

Solution:

• Take note of the terminal number in the error message. The last number is the printer number (Example: if terminal 35, look for the printer with the number 5 on the front by the paper tray)
• Swipe your Comet Card on this printer
• Press Log off either on the touch screen where your print queue is shown or press the physical logout button on the far right of the button panel

Visit the Service Desk if you would like further assistance.