How can I resolve an error when I try signing in to OverDrive?
Answer
The OverDrive platform is not compatible with Virtual Privacy Networks (VPN).
If you are connected to a VPN such as UTD's Global Protect, you may encounter the error below when attempting to sign in to OverDrive to borrow ebooks:
"OverDrive access does not support AutoLoginIP or referring URL authentication."
Disconnect the VPN, then close and restart your browser to retry in OverDrive.
Mobile Users
Please note that the OverDrive mobile app has been retired. The content is now accessible through the Libby app.
How do I connect McDermott Library content to my Libby app?